Terms and Conditions for Business Platinum Rewards Program

  1. Concierge: There is no cost to you for the efforts Concierge consultants perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning.
  2. International Airline Program (IAP): Eligibility of International Airline Program is contingent on the purchase of a qualifying, non-restricted full fare First or Business Class ticket on a member carrier originating in and returning to a designated U.S. gateway. Puerto Rico is not a qualifying U.S. gateway. Travel must be completed by December 31, 2006. Some International Airline Program carriers offer only Business Class. Class of service is determined by each participating airline. One-way travel valid if originating in the U.S. on certain carriers. International Airline Program seat allocations and destinations may be limited on specific airlines and departures. One of the travelers must be a U.S.-issued Business [Platinum] Card® member. Tickets are non-transferable and non-endorsable and must be purchased in the United States with the American Express® Card in the Business [Platinum] Card member's name. Complimentary ticket must have the same exact itinerary with departure and return on the same flights as the paid ticket, and is subject to all government fees, taxes, and charges. One complimentary ticket per Business [Platinum] Card member traveling. Complimentary tickets have no refund value and must accompany unused paid ticket. Complimentary tickets do not accrue frequent-flyer mileage. Complimentary tickets apply only with all-year, nonrestricted full fares. A $35.00 refund fee per ticket applies. Any deviations or changes in routing by personal choice of Card member after ticketing will be at Card member's expense. Nonparticipating carriers must be ticketed and priced separately. Refund of the same full-fare passenger ticket must be accompanied by the complimentary ticket. Advance reservations must be ticketed no later than 30 days prior to departure or reservations will be canceled. Reservations made within 30 days must be ticketed within 72 hours after the bookings are made or they will be canceled. Tickets can only be issued the same day as the departure date if a) International Airline Program booking inventory is available and b) if the applicable airline allows electronic ticketing. Otherwise, same-day booking, ticketing and departure are not allowed. Offer not valid with any other promotion, discount, negotiated group rate, or corporate-contracted rate, and is subject to availability. Certain code-share flights may apply. Airlines reserve the right to change or modify program based on an irregular flight operation. Program subject to changes or cancellations. City restrictions apply. CST# 1022318-10, Washington UBI# 600-469-694 ML-1192, TA-002 Registered Iowa Travel Agency, NV# 2001-0126
  3. Airport Club Access Program: The Business Platinum Card member must be traveling. For entry, Card member must show their Business Platinum Card, ticket valid for travel on that day, and a government ID. Name on ticket must match name on Business Platinum Card. Code share and affiliated lounge agreements do not apply. Complimentary access is specifically for the airport club that corresponds to the airline operating the flight (access pertains to the aircraft, not the flight number). Note that amenities may vary among airport club locations. Meeting rooms may be reserved for a nominal fee. Card members must adhere to all house rules of participating clubs.