




Privacy Policy

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Privacy Policy
Table of Contents
If you have questions or concerns regarding this privacy statement, you should contact Troy Burns by email at troyb@payerpath.com or by phone at (804) 560-2417.
The Payerpath Philosophy
We have developed this privacy policy to demonstrate our firm commitment to YOUR privacy and security.
Our goal is to provide you with a robust experience while allowing you to control your privacy and security while utilizing our website.
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Information we collect
Payerpath is the sole owner of the information collected on this site.
We do not sell, share, or rent this information to others in ways different from what is disclosed in this statement.
Payerpath collects information from our users in order to configure the application.
We collect contact/user name(s), contact phone number, contact/user email address(es) and company/site name.
This data is used to provide you with information that is specific to your working environment.
All other sensitive information is collected offline with a sales representative and/or customer service representative.
Any and all data that you submit during the use of the Payerpath application service is considered Protected Health Information (PHI) and will only be used by Payerpath to perform its duties and obligations to you.
In addition, we use cookies.
A cookie is a piece of data stored on the user's hard drive containing information about the user.
Usage of a cookie is in no way linked to any personally identifiable information while on our site.
Once the user closes their browser, the cookie simply terminates.
For instance, cookies can also enable us to track and target the interests of our users to enhance the experience on our site.
For more information regarding cookies, please review the following
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How the information is used
At Payerpath we continuously strive to improve your experience.
To do so, we internally use personally identifiable information to personalize the customer experience and to improve our content and product offering, marketing and promotional efforts, and site design and layout.
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Security Procedures
This website takes every precaution to protect our users' information.
When users submit sensitive information via the website, your information is protected both online and offline.
We utilize all appropriate security and encryption methods provided by Verisign.
Payerpath uses Secure Socket Layer (SSL) technology, a security standard found in most browsers.
Furthermore, all personal information will be
- encrypted (using 128-bit encryption) when transmitted to our website,
- secured behind a computer firewall when retained in electronic files and
- protected by site name, user name and password thereby accessible only by an authorized entity.
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Log Files
We collect information such as browser type, ISP, and operating system to analyze trends, administer the site, gather broad demographic information for aggregate use and for troubleshooting issues.
This information is not linked to personally identifiable information.
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Links
This website contains links to other sites.
Please be aware that we are not responsible for the privacy practices of such other sites.
We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information.
This privacy statement applies solely to information collected by this website.
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Third Party Service Providers
As part of our suite of product offerings we partner with other companies to deliver some of these services.
These services have been private labeled and have a consistent look and feel from application to application.
The only information being shared with these companies is basic setup information (Username, Password and contact information).
Below is a list of such partnerships
- Data Media Associates, Inc - We work with Data Media Associates to process your patient statement information and print mail functions.
NOTE: These partners are not allowed to use personally identifiable information except for the purpose of providing these services.
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How you can correct any inaccuracies in the information
Payerpath believes strongly in providing you with the ability to access and edit the personal information that you have provided to us.
In addition, users who no longer wish to receive information about our product and services may opt-out of receiving these communications as well.
To update the information retained about you, or to deactivate your account, please contact support via email at support@payerpath.com or by telephone at (804) 560-2400 opt 2.
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Legal Disclaimer
Though we make every effort to preserve your privacy we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website.
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Notification of Changes
If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it.
If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email.
Users will have a choice as to whether or not we use their information in this different manner.
We will use information in accordance with the privacy policy under which the information was collected.
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Additional Contact Information
If you have any other questions or need any other information you can contact us by
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